apple tv audio sync issues

For the past few weeks, many of them have voiced their concern that the Plex app is bugged with audio sync issues on their Apple TV. This low-priced mount has an open-back design, which allows for proper airflow, something that is a necessity when you're running your high-graphics games in 4K. Very frustrating. I've just reinitialized the ATV yesterday with no luck. ask a new question. Considering this is Roku's top of the line device and their core-competency this should be the best product and software on the market. One could get rid of the issue by switching to the Infuse client. With Wireless Audio Sync, your handset is used to identify and correct audio problems that sometimes occur when an Apple TV uses secondary speakers. Countless docks aim to bring more ports to Apple users, but the HyperDrive Thunderbolt 3 Mobile Dock specifically targets MacBook Pro owners. I love technology and like to talk about the latest news in the Tech industry. Jul 29, 2014. Not so much of an issue with something like Apple TV because it decodes and only sends out DD/+ which is fine over eARC? Want to know more about us? This site contains user submitted content, comments and opinions and is for informational purposes AppleTV 4K supports PCM 2.0 (stereo) PCM 5.1 and 7.1 Dolby Digital 5.1 with Atmos Dolby MAT (PCM 7.1 + Atmos) eARC on the LG CX supports all of the above. Oct 7, 2021 7:41 PM in response to dangregory. Sep 29, 2021 8:21 PM in response to aigars16. the audio from the show or video doesnt work. Oct 6, 2021 5:55 PM in response to dangregory. Sony A95L QD-OLED, X95L MINI LED And Full BRAVIA Range For 2023 (In-Depth Interview). All of my devices are running 16.1 and everything is on the same Wi-Fi network. Any time this happened with mine, I would force quit the app & Restart Apple TV. I've run the wireless audio calibration multiple times (with my iPhone), reset and wiped the whole device, calibrated on different format modes, and it still isn't syncing. Tv is an LG cx and I use Apple TV 4k for all my content. If I pause and immediately play it is resynced. Play around with the value till the audio and video line up perfectly. I had exactly the same issue. Only from Apple TVs to either of my receivers am I having this problem. To resolve this, Apple is currently testing Wireless Audio Sync, which you initiate in the Apple TV settings. Some claim that they were able to play videos without any audio sync issues on the Infuse client. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. tvOS 14, Oct 5, 2021 4:52 AM in response to Ali_E1. It may be my imagination, but some channels seem worse than others, but only slightly. Rebooted the router. dangregory, User profile for user: The result is oversaturated colors that give skin tones and hair a seemingly I use an AppleTV 4 (HD) with HDMI to a beamer and the audio is going to a AppleTV 3 to feed it optically into my HiFi. If you have an Apple TV, particularly when connected to a secondary speaker system, then you can be afflicted by a common AV issue: unsynchronized audio. The issues occur with all streaming services but seem to be slightly worse on YouTube than other services. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isnt an option. :(. Restarting Apple TV fixes the issue temporarily. Although if you reset the Apple TV you would have installed the latest versions of other apps. I have to add +250 to 300ms to have the sound properly adjusted. This is still based on our speculation as the said issue has not been acknowledged by the tech giant so far. A Reset or removal will require setting them up again You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. The sound issue appears to be sporadic, affecting some users and content while leaving others unscathed. Apple may provide or recommend responses as a possible solution based on the information Right now I have connected my ATV straight to my LG CX using a HDMI 2.1 cable, and then from the LG CX out to my Samsung Q950A soundbar using eArc. Samsung's Galaxy S23 Ultra is a high-end smartphone that aims at Apple's iPhone 14 Pro with a 200-megapixel camera and a high-resolution 6.8-inch display, as well as a stylus. The feature is baked into the latest iOS 13 developer beta. Or even restart the show from the beginning. Nov 30, 2022. Vancouver22, User profile for user: The problem happens multiple times on every episode I play, currently NCIS. Also, my picture is slightly glitchy. Apple TV hdmi to projector, audio Airplay to Yamaha RN602 which only support Airplay 1. There are some shows that appear to be doing this when theyre not, if they are dubbed versions. omissions and conduct of any third parties in connection with or related to your use of the site. While the said tweaks resolved the audio sync issues for some, most Apple TV users could not get rid of them. The sounds you hear when hovering over different apps lags significantly. wouterdam, User profile for user: For Amazon Prime Video, use the built in app from the LG TV (A/V sync adjustment set to "off") directly sending audio back to the AVR with HDMI ARC; use all other apps from the Apple TV 4K. If you love AppleInsider and want to support independent publications, please consider a small donation. May 8, 2021 9:03 AM in response to Celkins0, Also, agree with others when played with front audio, it was excellent 3D sound effect. The streaming platform also keeps one glued by allowing them to choose from a collection of 200+ live TV channels. Copyright 2000-2023 M2N Limited E. & O.E. After update to tvOS15, sound and audio become more and more out of sync with time. Especially the audio in movies dropping out. elmofles, User profile for user: This doesnt typically occur with Disney plus or streaming movies from iTunes. You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. Complete mess. Thanks to its large catalog of content, one can enjoy thousands of hours of video playback. Apple TV is way more stable. Blackbeard456, User profile for user: The company is currently conducting internal testing of the soon-to-be-launched application update. This is really blowing movie nights by the way. Frustration quickly reigns when you're watching Apple TV content only to discover the audio coming out of your speakers doesn't match with the video. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. What is odd to me is that once the audio/visual goes out of synch during a show, it stays out of sync when I exit the application. Again, this seems to happen most frequently with Netflix and HBO Now. Bigus_Phillus, User profile for user: There are at least 10 software engineers doing nothing but this audio network transport of the AppleTV. When you purchase through links on our site, we may earn an affiliate commission. New York, The problem happens multiple times on every episode I play, currently NCIS. Have exactly the same issues with the audio advanced to the picture. NY 10036. Head here. ArnoldL51, call I have verified that my internet and television are not the problem (the same show on Netflix works fine streaming through my television alone). It makes things basically unwatchable. Thank you again, I misunderstood the status of the signal. The only requirement is that your iPhone is close enough to your television for it to hear the sound. Really really unacceptable. I can hear the clicks when moving between app tiles, or opening an app. Most noticeable when people on the screen are talking, this problem occurs when the television is processing the video signal at a slightly faster speed than the audio. However, like any popular media streaming platform, Plex also suffers from occasional bugs and issues that hinder the experience of a viewer in some way or the other. Celkins0, User profile for user: I initially had it plugged into the AV Receiver but was having lip sync issues so plugged into HDMI 4 on the TV which allows for Dolby Vision. If you depend on your devices, wait for the final release. karishbhr 1 yr. ago Did this and it worked very well and then slowly degrades. Fix it today, iMessage Not Working iOS 12? Want to know more about us? Since 15.2 I've been losing audio both on my Apple TV 4k in general, and specifically within the my computer app streaming from my itunes server. 05:53 pm (IST): A user has suggested that clicking fast-forward and then tapping on the play button corrects the audio. Note: This issue applies to some TV models released in 2019 or later. Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. Very annoying. Heres how it works. So this seems to be purely related to the stream being played back from the Apple TV. For a better experience, please enable JavaScript in your browser before proceeding. Their mouths arent moving in sync with the sound. Source, Can anyone tell me what can be done to sync the audio to the video when playing back? Frustrating indeed. The problem is that apple took out the option to calibrate all formats for 24hz. User profile for user: If this is one app doing it that might be the culprit. The Homepods are playing sound perhaps 30ms ahead of the TV speakers across ALL apps. It also seems to be an issue on MP4s with stereo sound, instead of Dolby 5.1 sound. JavaScript is disabled. Same for me! Yes, that's happening on my M1 Mac, but not on my Intel Mac.Also, most CBS videos, but not all, appear to demand money to watch, even though I'm subscribed to Paramount+.Both of these symptoms started at the same time for me. Apple 4K TVs lip sync audio out of sync A quick google search suggests this is a common problem. I assume its better to have the original uncompressed digital audio vs the Apple TV decoding it and sending it out as DD+. I've done some other test with my hardware: The same happens in all refresh rates (60,50,25,24hz), video modes (SDR,HDR,DV) and with frame matching on or off. I am available to assist in any troubleshooting. May 1, 2021 11:52 PM in response to ashtv, Yep came here looking for a solution to the same problem - it was working perfectly until I foolishly updated the tv and now its unusable which is a shame because it sounded fantastic with all speakers in sync - virtually 3 dimensional I wonder if theyll release a bug fix for it because nothing Ive tried seems to work - it seems as though a number of people are having similar problems, May 4, 2021 12:58 AM in response to ashtv. Reproduction without explicit permission is prohibited, What to Do if Video and Audio Wont Sync on Apple TV, Bypass Your Receiver for Video and Check Your Cables, iOS 13 or iPadOS problems and how to fix them -, How To Fix Messages and iMessage Problems in iOS 11, iMessage not working iOS 13 or iPadOS? PLEASE FIX ASAP! Then, check your audio and video settings, and ensure they're compatible with the content you're watching. Robs1978, User profile for user: Hi all, I've been having a lot of issues with audio sync between my Apple TV and my connected devices. (Source 1, 2, 3, 4, 5) However, affected users may not have to wait for long as an upcoming tvOS update might address the audio out of sync issues. Oct 9, 2021 4:52 AM in response to Ccastle84. I updated my HomePods and AppleTV HD to 14.2. User profile for user: Ive also ensured my internet connection/speed is good (>300Mbs), and have tried connecting my Apple TV to my router via Ethernet cable, with no improvement. Following a teaser trailer, Apple TV+ has now released a full 110-second trailer for the third and final season of its biggest hit, "Ted Lasso.". All dolby 5.1 encoding. I'm a techy who is particularly fond of Android smartphones. Samsung's February notebook launches include the Galaxy Book3 Pro 14, featuring a Dynamic AMOLED display and a 13th-gen Intel processor. Same here, I have a HomePod mini and Apple TV 4K, all on 14.5, and the audio is just out of sync. Reportedly, the issue is limited to the Plex app. If I stop the video, exit out of it and restart it, it syncs again. Apart from the obvious lag between the audio and video, the latter also tends to get pixelated and/or freeze as well. At any time, you can reset and repeat the Wireless Audio Sync test. It either starts buffering, loses sync with the audio track or loses audio altogether. (I've tried disabling this, but no change in the sync issues). Tried everything without luck. Visit our corporate site (opens in new tab). Your iPhone and Apple TV are put through a series of tests that includes the playing of sound tones. Thank you for posting in Apple Support Communities. The No. Watching ESPN last night during the baseball game the sync was so off the on camera was unwatchable. I have the same issue but only if I use airplay to direct the audio to my speakers. Here's how the Galaxy S23 compares against the iPhone 14 Pro. So I can't get adjust the dialogue sync at all. The Plex audio sync problems has happened before with the Ultra. This is how it stacks up against Apple's counterpart, the new M2-based 14-inch MacBook Pro. Although the updates were meant to fix some previous issues and add to the feature set, they ended up introducing more problems and spoiling the users playback experience. Thank you for confirming there are no differences in audio formats with both setups. Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. Typically I make it a few minutes into a show before it starts. I saw IOS 15.1 be released and assumed they released it on all products, the working TVOS is 15.1 (19J5560d), User profile for user: PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Those affected can try it as a potential workaround and see if it helps. For those times when you don't want to disturb others in your home, but you still want to listen to your favorite movie or TV show, go with the Apple AirPods 2. A writer who usually finds himself on the other side of the spectrum. According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services. Apps are engineered for the devices where they're downloaded, so you may have different settings or performance for each. I can no longer set the audio output device to be my HomePod stereo pair. You might try to reach out to Netflix or HBO to see if there are settings within the app that need to be adjusted. May 1, 2021 8:39 PM in response to JoppeA. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. I have the same issue although I'm using bose smart speakers within my audio environment. On Apple TV: There's a long list of awesome accessories for Apple TV, including these three: Logitech Harmony Elite (opens in new tab) ($300 at Amazon). Sometimes it takes a couple of tries. ask a new question. In a 30 min show I'll have to do this 3-5 times. I assume that going via the AVR first is a must for UHD content that is delivered by a player or local media server, so that you can use other formats like TrueHD / DTS etc? Trying to watch football this morning on the Spectrum TV app, and the audio keeps falling out of sync and resyncing every 30 seconds. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. Really hope 14.5.1 fixes this. We learn about Apple software updates as they're released, too. How to fix Plex audio sync bug on Apple TV, [Updated] Gotham Knights crashing issues on PC and Console trouble many (potential workaround inside), Google Pixel 7 & 7 Pro issue with poor video call quality on WhatsApp, Meet & other apps escalated for investigation. All postings and use of the content on this site are subject to the. For example, commentators will be talking about the current play, and 30 seconds later, the audio skips backwards, and starts replaying audio from 2 minutes ago. Happening to me too across multiple apps including Apple TV+. The video signal is processed by. Aug 22, 2021 12:06 PM in response to Ccastle84. Just updated my Apple TV 4K to 14.5 and it has completely thrown my Homepods out of sync with my TV speakers. I have a high speed cable and running sound via hdmi . My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. The HomePods may have updated also, if you had them enabled to automatically update. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of The new tool requires that your iPhone is using iOS 13, while your Apple TV has tvOS 13 installed. Privacy Policy. Only thing is since my soundbar does not have HDMI 2.1 ports, Id rather run the ATV straight into the TV if at all possible. User profile for user: (I've tried disabling this, but no change in the sync issues). Thank you for signing up to iMore. A Reddit user highlighted that the tvOS 14.6 beta 2 update addressed the wireless audio sync issues but some users were still facing them on the said tvOS beta version. Now, it appears that the latest tvOS 14.6 RC update might have fixed the said issue as affected users are reporting about the same. Is there a fix for this besides pausing, rewinding and playing again..? It skips and the audio gout awry within 10 seconds and never catches back up. Spotify native support on Apple HomePod: Here's what we know, Some Manifold Garden players on PS5 unable to get free upgrade from their PS4 version, fix in the works.

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