When a booking is made with us, the person who signs the booking form or completes the booking online or by telephone is confirming that they are over 18, have the authority to appoint the lead name on the booking (the person who makes the booking will be asked to choose a lead name for the booking) and accept these terms and conditions. The area is blessed with an average of 300 sunny days per year and many pistes are located on the sunny south side of the area, making a ski holiday in Alpe d'Huez Grand Domaine Ski one of the best locations for snowy slopes and long, sunny days. Visit www.Jet2holidays.com or call +44 (0) 800 408 5599 Jet2holidays, Jet2Villas,Jet2CityBreaks, Indulgent Escapes and VIBE by Jet2holidaysare trading names of Jet2holidays Limited. Buggies/pushchairs/car seats: Lightweight collapsible pushchairs/buggies and child car seats, up to a combined maximum weight of 10kg may be carried free of charge strictly on a limited release basis. We cannot guarantee any request will be met and will not pay compensation for failing to meet a special request. 9. When in resort, please check if your accommodation offers a safe in your room. Please contact our Special Assistance Team to discuss, so that you are aware of any additional charges. If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges. If we cancel your holiday for this reason, we will only give you a refund if your booking was made before you received the ban. Further, we cannot be responsible for any failure to meet the advertised arrival or departure times for any port(s) of call. By submitting this form I am agreeing to receive marketing emails from Jet2Holidays. However, if you cancel 70 days or more before your departure, you'll only lose your deposit. For non EU destinations, for example Turkey, New York and Montenegro, please refer to www.gov.uk/foreign-travel-advice and navigate to your destination to find the relevant advice. Travelling with infants: Infants under the age of 2 years (on the date of departure) must sit on the knee of a paying adult who has responsibility for that infant. For the freedom of your own space and the perks of a package holiday, choose Jet2Villas. Jet2holidaysreserves the right to alter the price of any of the holidays advertised on the website. The airline assistance starts from the Jet2.com checkin desk until the baggage reclaim areas at the destination airport, but this will differ depending on the airport you are flying in to. For customers who require support or advice prior to booking, please complete and submit our Special Assistance request form on our website at: www.jet2holidays.com/request-special-assistance or view our FAQ section on Medical and Special Assistance at www.jet2holidays.com/faqs#faqs1-4. Car hire You, any member of your party, or any person acting for you must not make false or exaggerated claims. Our responsibility to you is to make the booking with the relevant supplier in accordance with your instructions. If you (or a member of the booking party) make a further booking while a ban is in force, we will refuse to carry you and you will not be entitled to any refund. It is important for you to understand that, if you cancel your holiday after making a booking with us, you will lose the deposit. We would therefore strongly suggest that anyone with special requirements takes a holiday where no meals (or only breakfast) is included and simply buys the most acceptable dishes from restaurants available locally. For a small charge, you can select your preferred seats online, including extra leg room seats. If we, or another person in authority, believe (a) your actions could upset, annoy or disturb other customers, our suppliers or our own colleagues, or put them in any risk or danger, or damage property; (b) your actions could cause a delay or diversion to transportation; or (c) you are unfit to travel, we may end your holiday and terminate your contract. You can ask for copies of the travel service contractual terms, or the international conventions, from our Customer Services Team at Jet2holidays, PO BOX 284, Leeds, LS11 1GE. {{ errors.first('shortlist-menu-sign-up-email') }}, {{ errors.first('shortlist-menu-sign-up-password') }}, {{ errors.first('shortlist-menu-sign-up-password-confirm') }}. You are entitled to make one name change per booking where you will have to pay only an administration fee of 35 per person, per one way flight. Due to the fall in demand in 'off peak' periods, it may be necessary for establishments, such as restaurants, to scale down their services or the size of some of their facilities. If you feel threatened - stay calm and try to be firm and direct; remember that you always have the right to say NO at any point. We endeavour to advise you of all local charges in our descriptions but this may not be possible or they may change from time to time. It is a condition of the payment of compensation that you notify us of any complaint or claim strictly in accordance with clause 12 and, further, assign to us any rights that you may have against any third party in connection with your claim. The exact make and model of car is not guaranteed but if it is not available, an equivalent will be provided, subject to availability. The legal guardian of a customer who lacks capacity may submit a claim to Jet2.com on their behalf. If you wish to change your travel arrangements after our confirmation invoice email has been issued, we will do our utmost to make these changes but it may not always be possible and changes are subject to availability at the time. We are not liable if you do not possess the travel and/or other documents needed for your journey or have not obeyed all relevant requirements concerning entry into and/or departure from a country, and we assume no responsibility to you if we check your travel documents. Room layouts may vary but typically will consist of 3 or 4 separate beds or a combination of double, twin, camp, sofa or rollaway beds. For any excursion or other tour that you book, your contract will be with the operator of the excursion or tour and not with us. Where included in our brochure these conditions are correct at the time of going to print, but please see our terms on our website for any subsequent changes which apply. To help you choose your holiday, therefore, with hotels and apartments we feature our own star ratings to give you a general guide and tohelp you compare. We may also pay you compensation as further detailed in clause 10. Please also see clause 13 below on ABTA. Please note, such clubs often operate subject to minimum number and in summer months only. If you fail to follow these simple procedures we will have been deprived of the opportunity to investigate and rectify your complaint and this may affect your rights under this booking. You must not: (i) contravene any applicable law; (ii) use any threatening, abusive or insulting words or actions towards other customers or colleagues; (iii) behave in a disorderly manner or in a manner to which other customers may reasonably object. Also, please note that excursions to religious sites, churches and temples will often have strict dress code policies (e.g. Say hello to the Jet2 app! We also purchase a fourth Airbus A300-B4 for cargo. We will try our utmost with the airline, the accommodation and the relevant transfer supplier to fulfil all your medical requirements. Subject to availability and at Jet2.com's discretion you may check in excess baggage, which will be subject to an extra charge. Please see details in the voucher received when booking or call +44 (0) 113 387 9501 You may not be able to enter into a Payment Plan if there is a short amount of time left before the Balance Payment Date or if this option isnt available via our website. Please note, this is payable at the time of the change and is non-refundable (even where you or we cancel a booking). Medical Treatment:Please note that where you book a cruise, all medical facilities on board ships are the responsibility of the ship/cruise operator and their availability is at the sole discretion of the ships Master. If you want to make payments towards your balance, pay your balance early or change the card you're paying your final balance with, you can call 0333 300 0737 or log in to Manage My Booking. 22. Holidays which include main meals generally commence with dinner on the day of arrival at your accommodation, terminating with breakfast on the day of departure. Flight delays or diversions: If your outbound or return flight is delayed, we will, wherever reasonably practicable, keep you informed and provide meals and refreshments in a reasonable relation to the waiting time for a delay of 2 hours for flights under 1500km, 3 hours for flights between 1500km and 3000km and 4 hours for all other flights depending on airport facilities. We process your data in accordance to our Privacy Policy. Room occupancies will be shown for individual properties and may vary by destination. It is your responsibility to ensure that the third party consents to the disclosure of the information provided for that purpose. Login to Shortlists on a desktop, tablet or mobile to book the holidays youve saved at any time. Keep bottled water handy to stay hydrated and follow the above tips when in the sun. Simply follow the link in this email to confirm and complete the cancellation. Please try again and confirm the email permission, or alternatively you can create a Jet2holidays account using your preferred email address. The lead name in the booking is responsible for notifying any changes to all other passengers in the booking. Dont run around them; children must be supervised by an adult at all times; dont swim immediately after a meal and never swim when youve been drinking alcohol; when jumping or diving into the pool, check the water depth first and never dive into water less than 1.5m deep; dont jump or dive from any raised features or from poolside furniture; dont use the pool after dark or when closed, even if it has underwater lights. If you or anyone in your party changes their name, please contact us immediately so that they can reissue you with a new ticket. We provide this security by way of an ATOL (number 9618) administered by the Civil Aviation Authority (Gatwick Airport South, West Sussex, RH6 0YR, UK, telephone 0333 103 6350, email claims@caa.co.uk)/a bond held by Jet2holidays. Jet2holidays does not own or operate any car hire arrangements and is not a supplier of car hire services. Please speak with our Special Assistance Team or visit the FAQ section at www.jet2.com/faqs?topic=medical-and-special-assistance for more information. does gopuff accept ebt cards. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa and immigration requirements. use of a wheelchair, recognised assistance dogs, medical or mobility equipment, special seating requests) you must tell us when you book or within 21 days after booking so that we can make sure appropriate arrangements can be made. 29-56 days. Please check your email and password are correct. If the services in question which caused the claim or complaint complied with the local laws and regulations applicable to those services at that time, the services shall be treated as having been properly provided. Customers can purchase a policy on-line via the link on the Holiday Essentials page on our website or by visiting www.Jet2insurance.com. The Package Travel and Linked Travel Arrangements Regulations 2018 can be found here. Jet2's chief executive says the travel company will suspend flights and holidays until at least 23 June due to uncertainty over the government's travel proposals. You can purchase a policy online via the link on the Holiday Essentials page on our website or by visiting www.jet2insurance.com. The good news is that you can cancel your holiday with Jet2. Jet2holidays cannot accept any liability for errors which may occur or incorrect/inaccurate data about resort services being present on the site or in any publication. This means that you are able to get a refund for your flight by selling it to another person. The basic price of your holiday does NOT include the following which will cost extra: transfers to and from your accommodation if not stated; in-flight meals; sitting together; holiday insurance; any additional charges that hotels or apartments may make for facilities such as cots, minibus services, sun beds, sauna, tennis courts and equipment, porters, excursions, etc. You will be responsible for the payment of any charges for medical treatment and/or drugs provided on board. Your specific passport, visa and other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. Want privacy and freedom with all the package perks on your next getaway? In some cases the voucher will also advise the reconfirmation number for your return transfer which will need to be called at least 24 hours before departure. 9292. Since we incur costs in cancelling your travel arrangements, you will be required to pay cancellation charges. IMPORTANT: COVID-19. Special rules/considerations applicable to children: Some destinations, owing to their lack of special child or medical facilities, may not be suitable for very young children, but we would be happy to advise which accommodation or resorts we think are suited to your requirements. Jet2.com may request evidence that you have the consent of other members of the party to submit a claim on their behalf. If that happens, you and your travelling party will be prevented from using your booked accommodation, transport and any other travel arrangements forming part of your booking and we will not be liable for any refund, compensation or any other costs you have to pay. Baby milk and foods must be tasted by the responsible adult. Please check your Flight Voucher for details on whether this service is available from your departure airport, and if so, please visit the Jet2.com customer service desk at your departure airport to collect your pass. These can include, for example, war, threat of war, piracy, riot, industrial dispute, the act of any government or other national or local authority including airport, port and river authorities, lock closure, closure of airports or ports, airspace closure, air traffic management decisions which may give rise to long overnight delay or cancellations of one or more flights, or because of actual or prospective loss or restriction of air traffic rights available to UK airlines as a result of implementation of the UKs decision to leave the EU, actual or threatened terrorist activity and its consequences, natural or nuclear disaster, volcanic eruption or ash cloud, fire, bad weather (actual or threatened), epidemic or other contagious disease, change to Foreign, Commonwealth & Development Office advice to advise against travel to destination, significant building work ongoing outside of your accommodation (such as resort development) or failure in internet connections. Prices on our website are a guide only. This contract is made on the terms of these terms and conditions, which are governed by English Law and are subject to the exclusive jurisdiction of the English Courts. For late arrivals (after 10 pm) the hotel may sometimes be able to arrange a cold platter or a simple snack. Please note, transfers are not included within a Jet2CityBreaks booking. Flight times detailed on your booking confirmation may be subject to change and will only be confirmed on your Flight Voucher. Alternatively, at our discretion, you may be permitted to continue with your holiday but may have additional terms imposed upon you (e.g. If a claim is pursued and subsequently found to be dishonest, this is a criminal matter and details will be passed to the relevant authorities. (c) Other passengers required on booking - one Free Child place is available when there are at least 2 passengers paying the full adult price. Further details applicable to car hire and FAQs can be found at www.jet2holidays.com/faqs and full details of the car hire arrangements will be provided to you in advance of travel. In hotels, there are usually designated areas for smoking. Maid service:The frequency of maid service and changes of linen may differ from property to property and for villas this is not guaranteed. Costs may vary for alternative accommodation, so you may need to pay any uplift in cost relating to this. Car Hire There are no compensation payments payable to those travelling on 'Free Child places', or other free places. However should you feel the need to notify us about any aspect of your holiday which did not meet expectations, please contact us in writing at the following address: Customer Service, Jet2holidays, PO Box 284, Leeds, LS11 1GE. Please note that we will not be liable for any injury, illness or death or consequent losses suffered by you or any member of your party, unless you are able to prove that such injury, illness or death was caused by lack of reasonable care and skill on the part of ourselves or our suppliers in the performance of our obligations under our contract with you. We also reserve the right to verify payment methods used to secure bookings with Jet2holidays or Jet2.com. Please be aware that in some properties, there may also be limits on the. - Open all doors and windows. The lead name must be 18 or over to make a booking with us and has to travel with us if all other customers on the booking are under 18. Free Child Places may be added or withdrawn at any time prior to booking and the latest availability will be shown prior to booking. Significant changes:If we are constrained by circumstances beyond our control to alter significantly any of the main characteristics of the travel services that make up your package you will have the rights set out below. Our friendly Customer Helpers have received training on hidden disabilities and if you or a member of your party has any special requirements, please contact our Special Assistance team before travel. Health and medical advice:Health facilities, hygiene and disease risks vary worldwide. (i) a holiday with Free Child availability to one without Free Child availability; or In the event that we or one of our suppliers arrange for medical assistance on your behalf, you will need to provide any results or report to us, or authorise us to obtain a medical report from the doctor who attended to you. Here at Jet2, we offer ATOL-protected package holidays, with return flights, accommodation, 22kg baggage and hotel transfers included, alongside our award-winning flight-only bookings. Wait for a cancellation email to arrive, then click the link to confirm and complete the cancellation. What do I do? The Master of any ship must at all times have paramount concern for the safety of his ship and for the safety and comfort of his passengers and crew, and for this reason he has an overriding discretion at all times to act as he sees fit. Jet2.com means Jet2.com Limited, a company registered in England under No. All Inclusive Plus includes selected international branded drinks, as well as an additional service(s) to what we consider a standard All Inclusive package as detailed above. Additional Assistance Balcony - children should NEVER be left unsupervised on balconies; dont climb or stand on balcony furniture or on the balcony balustrade; keep all furniture away from the balcony wall/railings. If we require your Guaranteed Cabin Luggage to go into the hold for operational requirements, you can contact Customer Services to arrange a refund for any charges you have paid for this service. Half Board - your breakfast and evening meal is included in the price you have paid for your holiday. All monies you pay to the travel agent are held by them on our behalf at all times. The balance of the price of your flights must be paid at least 10 weeks prior . Jet2.com'sTerms and Conditions will apply to you in respect of your flights and, as a result, form part of your contract with us. Jet2holidays, Jet2Villas and Jet2City Breaks are trading names of Jet2holidays Limited. To be on the safe side, let us and your accommodation provider know immediately if you or any member of your party become ill so that we can help and support you every step of the way. Failure to notify us in this way may mean that assistance is not available in connection with the flight, accommodation, resorts, transport and/or services. The Master of the ship has the right to stop at any additional port(s), omit or substitute any port(s) or deviate from the advertised itinerary in any way he sees fit. Visit www.Jet2holidays.com or call +44 (0) 800 408 5599 Non-availability of the Service for any reason will result in no cash equivalent or entitlement by any person to any benefit, monetary or otherwise. are inevitable. famous shia personalities in pakistan pat bonham net worth. You can cancel your flight at Manage My Booking. If you or a member of your party wish to travel with a battery powered mobility aid you must tell us before you book. may cause some of the amenities we have described to be unavailable or different from those advertised. gamestop pro membership worth it. Single travellers and under occupancy supplements:Single travellers often have to pay proportionally more, often up to twice the price, than the price each person in a twin room might have to pay. You are not permitted to arrange for visitors to the accommodation for the purpose of attending events including parties, celebrations or other large gatherings, unless this has been agreed with us in advance and any relevant payments have been received (if applicable). We wrap up return flights, accommodation and 22kg baggage into one ATOL-protected package. (f) Cancellation - If you cancel your holiday there will be a 60 charge payable in respect of the child, in addition to any charges set out in clause 5 above. Next, enter your Jet2holidays booking reference number, surname and departure date. You may enter into a Payment Plan at the time when you are booking your holiday or, if you have already booked your holiday, at a later point in time through the "Manage My Booking" section of our website or alternatively by calling our Pre-Travel Services team. Hotel/breakage deposits:Some accommodation may require you to leave a refundable breakage deposit on arrival (usually in local currency). When I enquired about the cost I was quoted 267-94p. We do not guarantee these prices and the actual cost of drinks, meals and travelcards will vary depending on the supplier. In our larger hotels (again excluding City Breaks) you will also be invited to a welcome meeting arranged by our appointed agents and they may also arrange a visit to your hotel during your stay. 2.3K Posts. If any payments to you are due from us, any payment made to you by the airline or other service provider will be deducted from this amount. Additionally, for any Jet2 flight cancellation less than 14 days before the flight, passengers may also be eligible for Jet2 flight cancellation compensation, up to 520 per person. The Master of any ship must at all times have paramount concern for the safety of his ship and for the safety and comfort of his passengers and crew, and for this reason he has an overriding discretion at all times to act as he sees fit. Please note that adding sports equipment to your booking will mean an extra cost on your transfer. 13. 14 May 2020 at 11:39AM edited 14 May 2020 at 11:40AM. Please make sure you read the terms and conditions of your policy carefully to make sure the cover is right for you. All claims (together with all supporting evidence including (but not limited to) medical records, photos of your holiday, details of all meals and drinks and receipts from excursions) must be submitted promptly after your return to customerservice@jet2holidays.com quoting your name and booking reference in the subject matter. The Service is provided on a complimentary basis and does not form part of the cost of your holiday. massage overland park. If you cancel your holiday Cots for infants:We can request the use of cots in most of our accommodation, however there may be a small charge which is payable locally. Alternatively, you may be able to store your valuables at the hotel reception but we provide no assurance to this effect. For a delay of over 12 hours or where an overnight stay is necessary we will provide overnight accommodation if possible. As stated above, our liability extends only to travel services as advertised and described by us and purchased from us by you. We will not pay you any compensation. Special room requirements: If you have special room requirements, such as adapted rooms, we will request these from our supplier. Sorry, we were unable to find your email address. h) Where you are travelling with any sports equipment or mobility aids or require an adapted room or property, your holiday price may increase due to costs relating to additional transfer requirements for such equipment or a room/property upgrade to meet your requirements. Alcohol and drugs - alcohol can make you less alert and less in control, so take it easy; never accept drinks from strangers or from anyone you dont completely trust; try to keep your drink with you at all times; nominate someone to watch your drinks, especially if youre leaving your friends to go to the toilet; dont share or exchange drinks; be aware of how much youve had to drink and remember alcohol is dehydrating, so drink plenty of water; avoid using recreational drugs, as theyre likely to be illegal in your holiday destination. If you're travelling with Jet2, you can transfer your ticket to someone else. They do not form part of your holiday and are not governed by the Package Travel and Linked Travel Arrangements Regulations 2018. It is not possible to use your hand baggage allowance against your checked baggage allowance or vice versa. After the success of our chartered service, we announce that the first Jet2.com flight will take off in February 2003. In such cases the use of air conditioning units may be restricted to certain hours of the day and more generally used during the warmest summer months. Our liability will also be limited in accordance with and/or in an identical manner to: If you suffer a personal injury, death, serious difficulties or any type of loss as the result of an activity which does not form part of the package you booked with us - including, for example, any additional services or facilities provided to you by an accommodation or any other supplier which was not included as part of the original contract between us we will not be liable to pay you any compensation but will offer you such advice and guidance as is reasonable in all the circumstances provided we are advised of the incident promptly. Our ratings are based on our knowledge and customer feedback of the facilities, food and service available at the accommodation, as well as the characteristic differences between accommodation types such as apartments and hotels. Limited rainfall can put further pressure on their provision. You may change the credit/debit card or select another payment option within Manage My Booking, or you can change the credit/debit card by calling our Pre-Travel Services team. In the unlikely event of any schedule changes or cancellations, we will notify you using the address provided at the time of making your booking. In the event that the performance quality of such services is reduced or that such services are unavailable for any reason, this will not be considered a significant change to your holiday and no compensation will be payable to you. If we cancel your holiday for any reason other than those detailed in the table above you can either (i) have a refund of any money that you have paid for the holiday, except for any amendment fees; or (ii) accept an alternative holiday of a comparable standard from us, if available (we will refund any price difference if the alternative is of a lower value). Such a change is deemed to be an insignificant change under our Terms and Conditions. Not every Half Board Plus or Full Board Plus package will offer the same additional service(s). For this reason a flexible approach is required for such voyages. Double Rooms - a room with a double bed, or two single beds with double bedding.
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