giant eagle complaints

Please update the website to indicate when a service is not available during regular business hours. if customer service reviewed purchases they woul see all are made in my name with my debit card. It was never added on. Author: Pittsburgh, Pennsylvania. Like im bothe ring you! The cherry turnovers had no cherries in them. If I had of known that it was spayed on a piece of paper (edible or not) I would have NEVER ordered it. Same person who called me answered. Something needs to be done, even when waiting in line at location you hear people complaining about it. This will surely increase the credibility of your complaint. I paid for a SHOWROOM car wash and parts of my car weren't even touched! That's just plain irresponsible and rude. I wondered why she was on the floor at all if she was not going to help and was a getgo employee regardless if cashier or not! The remaining 30% were constructive reviews with the goal of helping Giant Eagle improve their work culture. I'll go to Kroger's from now on. And i said i understand that many places have a shortage including my own work place but you could have said sorry or anything. They kicked my special needs 3 year old grandaughter out for not wearing a mask! Review Of Franks Restaurant Hudson Fl 2023. The cardservice vendor recommended that the consumer contact Columbia directly for further assistance.If you have any questions, please feel free to contact me. Accordingly to the app, my cards had $100, but when I went to use them the cashier told me that they were of a zero balance. And the person who answered was named Morgan, a female. I suggest that customers avoid this location as long as this individual is working here. Giant Eagle - car wash I paid for a SHOWROOM car wash and parts of my car weren't even touched! ref# [protected] Cross contamination can and does happen. No courtesy phone call from this pharmacy to even tell me of this change whatsoever. Find 477 listings related to Giant Eagle Grocery in Washburn on YP.com. I won't visit this location till this situation is taken care of and there are several other employees that have noticed his horrible hygiene and well. We spoke to the consumer today and they provided an updated mailing address for the request. Questions Post Question There are no questions yet for this company. What happened to integrity and company loyalty. Giant eagle614-337-02452900 stelzer Rd Columbus Ohio 43219Is the office I'm complaining about Since this card was purchased from a 3rd party store/website not affiliated with us, we're not able to assist. The 3 associates who weren't busy but socializing, didn't want to cut the meat at 5:00pm and asked me did I want an order. It was 5:15. last year using the same card the gas pump charged me for premium gas when i pushed the button for regular. When someone calmly goes to customer service to clarify a display sign promoting buying three cokes and getting two free and is rudely informed she's wrong in spite of the signage and then is told, "I'm done with you!," in front of other employees and customers, you cant get any lower. There was a manager standing at front of store with one cashier checking out a long line of customers. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. We have researched this matter and added thecoupon to the consumers advantage card. This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. Desired outcome: 5-7 minutes he was gone. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. I took the paper back to Giant Eagle the next day and they told me that it was an edible image on the cake. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. auth #04520C I purchased chicken salad Giant Eagle last night, 9-28-18. Hello Shop & Save. another time i waited a while in the selfcheck line got up and was told i cant use it cuz i dont have a advantage card! I have made 3 complaints to your service department about the condition of your in store wheelchair. Other store selling Folgers 30 ounce classic medium coffee for $5.99-$7.59, giant eagle price $10.29. Time: 1:28 When we first started curbside we called customers after their orders were shopped to go over substitutions and out of stocks. I was almost attacked by the store manager in Vermilion Ohio she came running out from behind the manager counter and screamed put a mask on, which I was putting on as she came running at me, she is very lucky I didn't clock her, will never go to that store again, switching all my prescriptions to have my insurance company mail them to me, they have the worst costumer service I have ever seen. They run out of stuff and are not "authorized" to go replenish an item to make the customer happy. If they knew it was in the hot foods for this long, they should have thrown it away or reduced the price. The last time I purchased Giant Eagle Pasteurized Half and Half, it was $3.79 for a half gallon. Especially the old ones, to think they have nothing better to do than be rude on the phone and then start crying if we're out of stock on something. Giant Eagle should have signs that tell people that are dropping off scripts, to pull out of drive thru and park until their scripts are ready. So here's one problem, why would you give a customer ahead of us their prescription while you said you were closed and then not answer us when we rang the bell? 814-734-5036 Giant Eagle Pharmacy. Reviews There are no reviews yet. So I had to leave my full cart in the aisle while I walked out and went across the street to Kroger who would never deny someone service because of health issues. Toggle navigation ctMobi - Find a local buinsess in your area. Giant Eagle, (store #4029). What they do NOT tell you is that now, if you buy one, it's down to $1.25! Giant Eagle Grocery - CentralPercentum GetGo. Please in the future check your produce before just tossing it carelessly on the shelf. In recent years they've started carrying more organic and vegetarian products, which is great. I waited the 3 days, went back to the store to pick it up and was told it still did not arrive. That's right I said, "wanted to fight" me, a customer for wanting to receive needles when I get my medication. Here are 8 tips for writing great reviews. I will use Rite Aid that does care about the patients well-being, does not let prescriptions expire and notifies the patient when the prescriptions are ready or if there is a problem with a refill. The organic section isn't huge at this store. If you have been a victim of such, contact a lawyer. With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. Harrassing Women: Giant Eagle Greenfield Complaints: Confessions of a young female cashier in Distress Pittsburgh, Pennsylvania. GAS. I flipped. Job Work/Life Balance I'm not expecting any compensation because I cannot provide the evidence, but I did want you to know about my disappointment. Since the COVID 19 crisis began, I have noticed that the employees at Giant Eagle have surpassed their typical miserable service. Not even sure it was USDA Choice. Management was okay in the beginning then it slowly deteriorated, into a $#*! Recently, we have purchased the large size, twice, and both times we have been greatly dissatisfied. Their produce is always rotten. BBB Business Profiles are subject to change at any time. Basic understanding of Giant Eagle's Business System (GE's version of the Toyota Production System). This is the Lancaster Ohio store. If y'all know what store this is then you know what goes on there. She acted as though I was trying to do something bad. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. I've been shopping here for years, and it's a typical grocery store with an infuriatingly long line at the Pharmacy. Oh and by the way, they have been shopping there under the same circumstance s for the last 3 months! It's a stupid idea to stop the weekly mailers. It was 445 pm today and the sub sandwich area was not closing or anything I see lazy employees! Hello, I have been a customer of Giant Eagle for about 40 years but the last eight years it has been strained. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. Leave a review. I think that's obvious, Dec 7 2022 Wide selection of private brand goods. Is this your company? There is no answer over the weekend, so when I get ready to start the fight again on Monday, I check my $100 cards and showing on my app one has a balance of $0 and the other has a balance of $2.28. I have already stopped shopping here except for a quick stop because the prices are so high but i guess the money i spent in overpricing i can spend a little of that and make the extra 3 mile trip to Shop-n-Save. I tell them it stops when the tank is full. Help even if you are not a cashier, you work for GetGo! I cooked it on my grill as I usually do, and found it to be tough and certainly not Prime. What they do NOT tell you is that now, if you buy one, it's down to $1.25! The attendant looked to find it in the car wash and could not. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Please look into this matter because I am not alone on this issue, and this is why many of your customers shop at Giant Eagle. This is right after Christmas. Working hours Thu 6:00 am - 10:00 pm Tue 6:00 am - 10:00 pm Wed 6:00 am - 10:00 pm . Of the others, I choose G.E. Why is Giant Eagle pretending to care about their employees or customers when they refuse to have a sit down on how they threat us. comment. The fact that i have been using this pharmacy for years, knowing the medication I do take is a 30 day supply. She rudely told me to re-up order my food and wait in line again. The company even offers refills for pet medication. My prescription was not refilled. I am actually highly disgusted with this kind of customer service and hope this won't continue . Plus sideclean parking lot, great attendants, friendly , great check out attendants mostly female that care! I want to come back. plus-circle Add Review. States they care about work-home balance Pro diversity culture When I got to the store, the young man took my card in and re-ran it for payment. Desired outcome: 38 complaints closed in the last 12 months. Heather works the front end of the store she is very rude loud screaming at other employees that work there she made one of the older women cashier's cry in front of customers she screams at them right infront of customers one of your employees that worked there for over 45years retired because of her getting in her face pointing her finger and screaming infront of customers something needs to be done with her you don't treat people that way especially your elders and never scream infront of customers thank you for your time, Desired outcome: Let me tell you my bad experience with the Giant Eagle Pharmacy on 1250 North Hamilton, Gahanna, Ohio. She was rude and said nothing. Recent Google Reviews. Thank you. This is the email I received 12/14/22: Once again, I returned to the Giant Eagle store (same day as purchase) and they told me to call Giant Eagle customer support claiming they handle gift card returns. Ive had two separate incidents where I was told the shipment would be in 3 days from the day my prescription was received by this pharmacy and what day I was to come back to pick it up. Went to service desk Gm came right out listed to me briefly and started walking away and yelling fir the employee to comeover..my voice was loud and iasked him not to walk away was done yet i made these pointsnever enough cashires or lanes openthey make you wait for ever to pay, if im bagging and cashiering which im NOT COMPENSARED FOR ITS BEYOND BELIEF WHEN AN ATTENDANT IS RUDE AND WALKS AWAY WITHOUT FIXING THE PROBLEMAND YOUR PAYING PREMIUM PRICES THROUGH OUT THE STORE! Regards, The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! Its unbelievably immoral and despicable! Friday, august 26 i noticed tyson chicken tenders regularly $ 7.49 a bag for$ 5.99i picked one up and proceeded to checkout. Why am I going to have to go to to your store to get my weekly special circular? I did in multiple. I would highly recommend shopping here. Desired outcome: Toll-Free Phone: 1-877-868-8947 Monday - Friday 8:00 a.m.-8:00 p.m. (EST) Saturday 9:00 a.m.-5:30 p.m. (EST) Sunday 12:00 p.m.-7:00 p.m. (EST) Local/International Phone: 614-658-3970 Fax: 1-877-291-8154 or 614-921-9866 Email Customer Service: service@gianteaglecontacts.com Mailing Address Giant Eagle Contact Lenses Customer Service Dept. I spoke with a lady at the front desk she allowed me to exchange the item for a fresh pack however this is just not pleasing and highly uncomfortable Thank you . We contacted our card service vendor to request a refund fromColumbia, however the request was denied, citing all sales are final after activation. I have not been able to use them, so I automatically open my bank account because I thought that I received the refund, but nothing. it is almost 2 months and haven't been able to use it, what do I need to do to use it, I have one for another vehicle and want to use this one, please advise, thank you, Desired outcome: Complaints: show of laziness coming from the higher ups. I like that i get discounts on gas when i shop. Learn how the rating is calculated 1 complaint. Or does that all fall on computers today? The cake had an image I had selected from your website. A necessary evil. I said I would write to Ms. Laura Karet about this. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and go bankrupt. My cake was accepted the morning of however it was never prepared and I was left cakeless on my daughter's birthday. Immediately a woman who works there came over and started bagging my items while I was scanning them. I don't want to have to own a 500.00 phone with a tiny little screen that doesn't show squat. You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. Called their customer service today. They formed a company called "Eagle Grocery.". We would like to apologize for the consumers experience at the Stelzer location. to people that shop their groceries. The attendant in self check out who I could not identify d/t her mask but had short grey greasy hair and baggy clothes. Online order website shuts you down from making any changes long before the order is being shopped. This is a very serious issue. I will NEVER shop at the Giant Eagle in Cranberry Twp, pa store again and I will make sure that I will spread the word. Kitchen employees told me to go to cashier to have it removed. I talked to the team member Pam today 3/7/22 who did not seem very friendly or helpful and then told me they still cant guarantee this medication will be in stock within 3 days. i shop at giant eagle here in mayfield heights then have to go to heinens just to buy the milk for my wife! Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. I don't like the fact that you no longer mail sales papers and the fact that you no longer supply plastic bags I believe it's more of cost and profit issue than saving the environment. On Monday, September 19, I purchased what was supposed to be a USDA Prime NY Strip steak @~$21/lb. Giant Eagle, the store lead is a creep too. This review was chosen algorithmically as the most valued customer feedback. Very abrasive. Giant Eagle Grocery Store Hours and Location info near Indianapolis. Why I constantly continue have this on going issue with this pharmacy has be baffled? Giant Eagle reviews & complaints. On pick up on Dec17 prices increased. They Claim I've bounced to many checks and use a third party to make sure the money is there they just bounced 3 of mine and the bank said they never even came though my account plus they are so over Priced they lost my business. Giant Eagle Pharmacy caller complaints. Giant Eagle, Inc. The service has always been rude, but now they have become even worse. I had purchased a head of lettuce only to bring it home and opened it to find that it was covered to the core with black moldy looking dirt. How can you say that dispensing an injectable and needles cannot be completed before the customer arrives. She hardly had a voice and could hardly hold her head up. My husband and I tried to eat it but ended up throwing most of it away. In the meantime no follow-up with me. Giant Eagle Berea customer service deserves no stars at all, Customers are rude and management lets them berate shoppers. I have the unused gift card and proof of purchase. Store associates think that they own the grocery world. Giant Eagle has terrible management, inconsistent and terrible favoritism. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery. Mandates are NOT law! I think i talked to a team lead? - giant eagle chicken salad & giant eagle salsa, I new package if and when they come into the store, Car wash on Rt.

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