why are tickets available on stubhub but not ticketmaster

However, it might actually be a fraud. This suggests, Tadelis said, that the boost to sellers from drip pricing may be even bigger for infrequent consumer purchases, such as cars or homes. Sometimes shows are not eligible for transfer until closer to the event date so you need to find that out from Ticketmaster or maybe the venue. No tickets available. display: none !important; But they typically feel reasonable: Movie tickets purchased through Fandango or through individual theater sites typically have an added convenience fee of $1.50 to $2.50, which appear legitimately used for upkeep of the system. That makes it the best option if you want to get tickets before they sell out, but you're not sure you're 100 percent committed to the event yet. Order processing fees are another type of convenience fee. Ticketmaster vs Stubhub. Why can't I sell my tickets through my Ticketmaster account? How do I fix this ? Tickets for concerts and sporting events. We want to hear from you. Vivid Seats vs StubHub vs SeatGeek 2023 Update - Tickets to Concerts The buying process of tickets on StubHub is similar to that of other ticket-selling websites. He noted that some governments have considered regulating this behavior to increase transparencyCanada, for example, has banned the use of drip pricing for ticket sales. Stubhub Fees | The Truth About Buyer & Seller Fees | TickPick StubHub: $128 - $155. Complete refunds for cancelled events. While the service charge is allotted to each ticket, you will be charged only once for the process of the whole order. StubHub, represented by its in-house compliance counsel John Lawrence, quickly came under fire for the way it presents its fees. Why is StubHub selling tickets before they've been release - reddit Don't show them on your phone. Asked why StubHub charges a fulfillment fee for tickets the customer prints out at home, Lawrence said that theres a flat fee for PDF-type tickets because the seller has to upload it. He also said that his companys experiment with showing all-in pricing at the start of the purchase process presenting the total cost of the ticket including fees up front only confused people and lost his company business. You can sell them on Stubhub but make sure that they can be transferred from Ticketmaster before you list them. In 2016, for example, New York State Attorney General Eric T. Schneiderman led an investigation into the online ticketing industry and announced that superfluous fees are impermissible under the law and constitute evidence of abuse of monopoly power., And since early 2018, the Department of Justice has been investigating TicketMasters parent company Live Nation for anticompetitive practices. Glitzier events like Broadway shows and arena sports have pretty high fees, but theres an odd premium placed on pop stars. Privacy Policy. In addition to that, itll also charge an order processing fee. The study, co-authored by Tadelis and forthcoming in Marketing Science, set out to better understand how drip pricing affects both the quantity and types of ticket purchases through a large-scale, real-world randomized experiment. Ticketmaster should be able to confirm this for you. There seem to be a number of inquiries about ticket sales these days, particularly for the NBA teams, although the information below is meant for any kind of ticket (Broadway shows, sports, concerts, etc.). Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. Sign up for the There tend to be more extra and hidden fees applicable, particularly when it comes to fan-to-fan ticket reselling transactions. I cant think of a good reason to allow this practice in any country as the harm to consumers is clear from our study. Note: you can edit the price you have entered or you can always delete your listing. For more information, please see our I'm in the same boat. The exact amount of this fee varies by the event, but it can often be a significant charge when compared to the base price. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or Why are tickets available on Stubhub but not Ticketmaster? Ticketmaster has a website that is easy to use. Only some of my tickets have sold. Solved: Ticketmaster won't let me transfer tickets - StubHub Community Because the Ticketmaster and Live Nation websites provided reasonably conspicuous notice of the Terms to which Ticket Purchasers unambiguously manifested assent, Judge Danny J. Boggs wrote when explaining the latter ruling, we hold that the district court did not err in determining that the Terms, including the arbitration provision, were valid and binding., Those Terms contain a mandatory arbitration agreement which broadly applies to any claims relating to the use of Ticketmaster and Live Nations sites, products, or services, spelled out the companies, which are pushing ticketing-reform legislation of their own. }, three one = .hide-if-no-js { StubHub is a ticket exchange and resale company in the United States that offers services for both buyers and sellers under a good list of categories including consoles, theatre, sports, and other live events. Wed Aug 09 2023 6:30 PM SoFi Stadium, Inglewood, California. 2020 Official Top 5 Review. Co-authors are Sarah Moshary of the University of Chicago; Kane Sweeney, former head of data science for StubHub and now of health-tech startup Mindstrong; and Thomas Blake, an economist and data scientist now with Amazon. Amazonand the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. For Ticketmaster, the biggest selling point is a flexible return policy. These days, extra fees are pretty standard in the ticket sales industry, and presumably, many users expect them. That means you have a much better idea of what you're paying to start with. Ticketmaster on Tuesday called the demand "historically unprecedented." Gators Ticket Office - Florida Gators Meanwhile, the tickets soared on the resale market topping $10,000 in some cases via ticket sites like StubHub. There isn't any individual resale fee on these transactions. There are options to get Ticket Insurance, which will let you file a claim if you are unable to use your tickets for some reason. No. Each week, we explore unique solutions to some of the world's biggest problems. Ticketmaster seems to be indicating the tickets are non-transferrable. Log into your account and select from the list of 'Upcoming Events'. However, instead of being determined by the ticket price, they're charged for every order. Whereas for StubHub, the case is different and they have a wide range of limitations allowing fewer people to return empty-handed. The reason the tickets are cheaper on one provider over another is because of the same logic that goes in the hotel rooms certain companies by certain amounts of Blocks of rooms and StubHub obviously purchased a larger block of tickets then did Ticketmaster does allowing them to sell them cheaper good night oh and one thing you might wanna watch TicketMaster Promo Codes | 50% Off In March 2023 | Forbes StubHub: $245 - $542. Garth Brooks Tickets - Garth Brooks Concert Tickets and Tour - StubHub It has tickets to book online like theatre, family events, sports, concerts, and other events. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. The additional costs dont show up on StubHubs website until after youve input personal information (name, email, phone number), and then appear in small print at the bottom of the window asking for your payment information. Please enter a valid email and try again. Taylor Swift Tickets - Taylor Swift Concert Tickets and Tour Dates Taylor Swift public ticket sale on Friday is canceled, Ticketmaster (In April, a Wisconsin man filed a class action suit against StubHub, seeking $5 million. However, you can not neglect how good Ticketmaster is at her work. So, it is considered the best competition in front of Ticketmaster. Ticketmaster has available refunds should the event be rescheduled, postponed, or cancelled. Tadelis noted that In June of 2019, the Canadian Competition Bureau fined Ticketmaster $4 millionplus another $500,000 for the governments investigation costsfor the ticket sellers practice of using back-end fees that mislead consumers, according to Canadian consumer protection law. The event is today and I still don't have my tickets : StubHub Grab your Garth Brooks tickets at StubHub today. If this does not help you, the customer support team of the company is always ready to help you out anytime and anywhere, after you give them a call. presale offer for Capital One cardholders, Why egg prices are surging but chicken prices are falling, U.S. senators and the Tennessee attorney general, often buy up tickets from primary sellers in bulk, Ticketmaster announced Thursday afternoon that it has canceled public ticket sale plans for Taylor Swift's upcoming "The Eras Tour.". Nearly every ticket will have a convenience fee added for doing business through this service. 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Can I sell tickets from Ticketmaster non eligible for resale? Its a particularly effective strategy for online sales, which in the past two years has overtaken brick-and-mortar shopping. [2022], Gametime vs Ticketmaster: Which Is Better For You? The more popular the event or the artist is, the more money will have to be spent to get a closer seat to the stage. We do the research and testing so that you don't have to! Before buying, do one last check of the website's URL domain name to ensure you're buying from "ticketmaster.com" and not "ticketfaster.com," for example, Cobb said. After an FTC workshop about the astronomical fees added on to most concert tickets, it is fairly clear that nothing is being done. display: none !important; There was a $19.50 delivery fee to cover expenses of mailing a ticket; a $4 facility charge set by the venue; a $4.25 order processing fee shared between the ticket seller, Ticketmaster, and the client, Live Nation, which happens to be Ticketmasters parent company; and a service fee, which was the largest, at $23. 3. StubHub acts as a secondary market most of the time. Register yourself with a StubHub account. With StubHub, "The StubHub Promise" guarantees a refund if you were sold a fraudulent ticket. You don't just get someone's old ticket - or even riskier, a photocopy of their ticket - we reissue a brand new one just for you. Social media is another potential landmine for fans, Gray said. If anything, we should be glad that guy in the audience managed to yell a little bit. Ticketmaster won't allow me to transfer tickets to buyer There's a surefire way when buying online, experts said: First, navigate to an artist's or event venue's website and click through from there for tickets. As a general rule, though, Stubhub is a better choice when purchasing fan-to-fan resold tickets. In addition to having all the search categories of Stubhub, the search function also lets you seek events by entertainment genre. Due to the high demand for tickets, the prices can rise to seven skies. What if the buyer doesn't have an account? Facility charges are determined by the venues. This does not cost you any more money. Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. Hidden-fee users were then more likely to go back and search other ticket listings. The option of reselling tickets for sold-out shows is available. We welcome you to provide your feedback on your experiences with any products that you have experience with. Full refunds from participating venues within 72 hours of ticket purchase. Ability to get tickets without visiting box offices in person. You can try reaching out to Ticketmaster and see why the tickets are greyed out. Sat, 17 Jun 2023 | Press question mark to learn the rest of the keyboard shortcuts. 31 uses today 4-pack ticket deals for over 15% off Score over 15% in Ticketmaster discounts when you book 4-pack tickets for you and your friends. The above set of questions and more will be answered if you have a look at the article below, containing a comparison between Ticketmaster and StubHub. 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