Still have questions? Love the flexibility of the jobs, but wish training was paid. Norton 360 with LifeLock helps keep your digital life safer. The Live Nation workforce had access to hundreds of applications and tools, available through a number of cumbersome portals. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Its a huge, huge advantage for us, says Myers. Love the flexibility of the jobs, but wish training was paid. Not sure which client opportunity (or opportunities!) Not only did Okta offer Single Sign-On, but also the Okta Integration Network quickly and easily brought all applications and tools together under one umbrella. I still love it., I strongly recommend not working for this company. Live Nation Entertainment is the largest live music company in the world, annually putting on 30,000 concerts and 100 festivals, and selling over half a billion tickets. I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps.
Agents' Choice: Best Headset, Phone and Antivirus Software - Liveops LiveOps On-Demand Contact Center | Okta Its a huge volume of work, and thats why Live Nation provides its people with best of breed collaboration, communication, and productivity tools. View our background requirements here. Easy access was particularly important for the tools Live Nation employees and management use daily to keep in touch and work efficiently. We didnt just evolve the remote contact center model, we revolutionized it. Ditch the paperwork and endless manual tasks. GM Regional Customer Care Operations, major utility. Liveops has been a great partner helping us to pass tough times with an outstanding level of flexibility, especially during the pandemic period. The sign-in URL is the web address you use in your desktop browser to access your company portal. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. As part of this tech-first philosophy, Huckabay began a ground-breaking initiative four years ago he called zero servers: Live Nation would move 100% to the cloud. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other.
Flexibility. One where youre provided with free warm leads? Use your email address or username and password to sign into your WebCE learning center account. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. This is critical, says Huckabay. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Life doesnt always run on a schedule. Copyright 2023 Liveops, Inc. All rights reserved. Which equals no money! Check the Eligibility requirements and make sure were currently accepting applications in your state. process. Its important we stay current with technology and provide our employees with the best tools in order to deliver on our mission to produce music, sell tickets and do sponsorships.. You can actually enable a person to get to an application through the Okta platform. Liveops Nation Login.
Earning potential. Pros. Copyright 2023 Liveops, Inc. All rights reserved.
Working at Liveops: 388 Reviews about Pay & Benefits - Indeed Keep contractors happy with accurate payments on time, every time. Global event powerhouseand a tech leader, Reducing friction in a crowded IT landscape. Agent Login Username / Email Forgot password? If agents are expected to honor a certain numbers of commits then LiveOps responsibility should be to ensure that there is a steady call flow., Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. The cons are being able to work in your own home. Password Remember me Or, sign in using: But in the wake VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell?
Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process).
Live Nation | Okta See Capabilities for more details. Its a good company depending on the project you are on. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Your customers deserve the best at every touchpoint. Neutrality is very important to us, says Huckabay, because we want to offer best of breed tools to meet the needs of our employees. He didnt want to be tied to a specific suite or brand, but he did want the tools his team selected to integrate seamlessly with their identity solution. We didn't have to put in cumbersome infrastructure, and we were up and running with Okta in a matter of days. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Companies across a variety of industries trust Liveops to provide virtual contact center services.
Applicant Login - Join Liveops *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. The driver for that is people now work from anywherethe more on-premise infrastructure you have, the harder it is to meet those demands.. Reach out to us. Existing Duo Security enrollments. We use cookies to improve your experience on our website.
Want to become a Liveops agent? Live Nation currently has about 15,000 internal employees using some 250-plus applications. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Status. My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. We cant do this.
Be the customer care voice of top brands, providing best-in-class service. You can also manage cookies in your browser settings. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. IT Support You are using an unsupported browser.
Working at Liveops: 947 Reviews | Indeed.com Independent Contractors are responsible for expenses and control their profit and loss. Login to know the status of the ticket. Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. The agent community comes together regularly for regional Roadshows, "coffee talk" sessions and fun social media . Pros. Sign an Independent Contractor Agreement. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Have additional questions about applying? Money is amazing, but like every job there are flaws. But Live Nation is also a leader in the technology sphere, having recently moved its operations entirely to the cloud. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Live Nations 15,000 global employees produce thousands of concerts and festivals and facilitate sales of half a billion event tickets each year. Creatively solving problems. Hundreds of enterprises have trusted Liveops to improve their customer experience by leveraging our VirtualFlex platform that includes exceptional talent, award-winning distance learning platforms and top-ranking security standards.
Sign In | WebCE Collaboration tools are a huge part of us being successful, says Myers. Get Directions If you have not created a ticket yet then you would need to register or create a new ticket to begin. OR Look in your activation email. Learn more about how Liveops virtual contact center solutions can scale your business.. Let's Connect . Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. That included over 100 applications and over a petabyte of data., It was a bold and unusual move, and the impact on the company has been huge. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Flexibility. The world's largest organizations trust the Okta Browser Plugin to protect their people's passwords and securely log them in to their business and personal apps. Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. Want to become a Liveops agent? Live Nation Entertainment (NYSE: LYV) is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Sponsorship. Documenting details of calls and customer interactions. Some clients also pay commissions. Work confidently with real-time chat support, tech support, business tools and professional development workshops. They love it because it does what it's supposed to do.. Okta had a truly cloud-based solution with lots of built-in integrations, and it almost seemed too good to be true., But it was true. The background check requires a $24.99 processing fee paid directly to our vendor. The only downside is a lot of training without pay. Onboarding is also simpler: new employees now receive login credentials and access to all the tools they need on their first day on the job. Keith Myers, SVP Business Technology, Live Nation. Log in. Single Sign On. You dont have to do anything else.. The amount of paper eliminated alone was a huge benefit. As a self-employed independent contractor, you are in control of how much time you devote to your business, how you operate your business and the amount of profit or loss you derive. Implementing Okta enabled efficient use of communications and collaboration tools that are crucial to a global workforce accustomed to working anywhere, anytime, on any device. I still love it., You make your own schedule.
Liveops | Okta When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. ; During sign-in, the user may be prompted for additional verification depending on your app sign-on policy or settings in your Duo Security deployment. First, check out our frequently asked questions about the agent experience and application process. Sign an Independent Contractor Agreement. Earning potential. Whats it like to be self-employed and provide virtual contact center services? Copyright 2023 Okta. Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC Autonomy. . Or, if, No college? Learn More. When someone leaves, they're deactivated. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Be a superhero sales agent with great earning potential. I like feeling like Im helping people all from the comfort of home. REDUCE RISK Rest assured your contractor compliance is always audit-ready. Were all looking at the same data one version of truth consolidated in a single repository.
Duo Security for MFA | Okta The background check requires a $24.99 processing fee paid directly to our vendor. Earning potential. Assist customers with orders, questions, and returns. I trust them and look forward to more cooperation and partnership in the future. Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. Support. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Join Liveops Nation and experience the freedom and autonomy of being self-employed! Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. Users verify their identity by . Learn more about how Liveops virtual contact center solutions can scale your business. Please update your browser to the latest version on or before July 31, 2020. A lot of work goes into hiring great people, and we see LiveNation as a great place to work, says Myers. Not everyone will be as precious with your business as you are. Copyright 2023 Liveops, Inc. All rights reserved. Read more. Innovate without compromise with Customer Identity Cloud. After weeks of unpaid training where the training facilitators are rude and condescending you will spend time studying for a role where you will ultimately not have any shifts available to work. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Liveops is a recognized thought leader in the virtual contact center and customer service industries. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. People start, they have great tools, they have great equipment, and they know what they're supposed to be doing. It had to work on any device, including mobile phones, and it had to be entirely cloud-based. Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter!
Virtual Healthcare Call Center Services - Liveops Scottsdale (headquarters) 1365 N. Scottsdale Rd. Openforce simplifies your contractor management processes by providing a single platform solution. It was as simple as they said, adds Myers. Mobile first. The typical military family moves every two or three years. Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. Different programs have different pay structures. But, the site does not guarantee that youll take calls during those hours. Our Offices. Organizations.
Contact - Liveops Facilitating collaboration and communication with the best available solutions was another key goal. Forgot password? To find out more, read our Privacy Policy and Cookie Policy.
Login - Corporate Helpdesk To find out more, read our Privacy Policy and Cookie Policy. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process. Please enable it to improve your browsing experience. Now we can focus on making sure IT is partnered with the business in everything they do.. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Moreover, the site demands that you have all sorts of equipment, which you supply yourself. But what good is making your own schedule if you cant get a schedule? Live far from an urban center? Qualify and onboard contractors in record time. Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity?
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The modern contact center. Virtual. Flexible. Efficient. - Liveops Group Linking Link Okta groups to existing groups in the application. Take our quick quiz and well recommend our top client matches for you. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. GET A DEMO SAVE TIME Automate your processes and stop chasing down documents. After all, says Myers, Okta is arguably the most successful application weve ever deployed. Pay, Vacation time, You get to work from home. This was a tight category! Nonetheless, we suggest you check out Boldly, which hires virtual assistants and customer service representatives. Support staff employees are great and work hard to keep us busy and motivated. Liveops Okta. ; The user selects the Duo Security option. Liveops Nation - Virtual Call Center Community. Apply to be a Self-Employed Independent Contractor Agent with Liveops*. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Enterprise Solutions. Submit an application for an available virtual contact center opportunity. Submit an application for an available virtual contact center opportunity. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Knowledge Base. Easy global collaboration. To accept cookies continue browsing as normal.